
The College of Design operates its own print
accounting system called DesignPRINT. We use DesignPRINT servers to provide
more reliable printing services for our users. The University's WolfPrint service
works well for many, but our unique needs within the College of Design caused
problems with WolfPrint. The accounting software used for DesignPRINT is called PaperCut NG. You will
see references to both DesignPRINT and PaperCut NG on our web site.
DesignPRINT is installed on all College of Design IT Lab and Cluster Macintosh
and Windows computers. Users can also add these printers to their own computers
by using the instructions below. Please read this page before installing
printers on your own computer.
DesignPRINT quota is REQUIRED to use printers from any College of
Design IT Lab or Departmental Cluster computer—Mac and Windows. You
must have a positive balance in DesignPRINT quota in order to print.
DesignPRINT quota is separate from the University WolfPrint quota. We
no longer manually deduct WolfPrint quota from user accounts to pay for printing.
Users may purchase DesignPRINT quota
at http://des-print.sod.ncsu.edu:9191/ using
a credit card. (NOTE:
the ":9191" at the end of that URL is required to access
the system.) Log in there using your Unity ID and password. Click on Add
Credit on
the left column and fill in the forms provided. Quota will be added immediately
after your credit card transaction is approved, so you can use that quota
right away. Visa, MasterCard and Discover
are accepted. Go ahead and add some DesignPRINT quota now, while you're thinking
about it. If you do not have a credit card, please go to the WolfCopy service
desk in the D.H. Hill Library during business hours Monday-Friday to pay
with cash. Then
request a quota transfer using this form. Quota transfers do not happen
immediately. They must be received and processed manually. Please plan ahead!
Users may request a quota
transfer between the College of Design's
DesignPRINT system and the University's WolfPrint system by clicking
here. Again, quota
transfers do not happen immediately. Please
plan ahead.
If your job(s) did not print and/or you wish to dispute a charge, go to http://des-print.sod.ncsu.edu:9191/.
Log in there using your Unity ID and password. Select Recent Print Jobs, and
identify those job(s) by the the Date, Time and Cost shown. You can simply
copy and paste the jobs that did not print and send an email to design_help@ncsu.edu with
a brief explanation of what happened. Users can see complete details of each
print job at http://des-print.sod.ncsu.edu:9191/.
Users are encouraged to use PCClient software, which is part of PaperCut NG.
PCClient communicates with the DesignPRINT servers to provide users with current
information about their DesignPRINT accounts. PCClient launches automatically
at login on all College of Design IT Lab and Cluster computers. Users can download
the PCClient software from ClassStore in the folder: Information Technology\Public\PaperCut
Client Installers. Both Macintosh and Windows versions are available. Click
here for instructions on accessing ClassStore
from a Mac or from
Windows .
Some Important Notes:
• You must have a positive balance in DesignPRINT quota in order to
print.
• DesignPRINT will only work on IT Lab and Cluster printers within
the College of Design-Brooks, Kamphoefner, Leazar Halls and the Downtown Design
Studio. Public printers in other parts of NCSU will continue to use
the University's WolfPrint system. You
may wish to keep some quota in both systems.
• DesignPRINT printers are installed on IT Lab and Cluster computers
and are ready to use. Again, you must have a positive balance in DesignPRINT
quota in order to print.
• You should continue to prepare your print jobs for efficient printing
by keeping file sizes and image resolution low. Take a look at the Printing
101 handout for tips on efficient printing.
Go
to this page for instructions on adding DesignPRINT printers to your own Macintosh
computer.
Go
to this page for instructions on adding DesignPRINT printers to your own
Windows computer.
If you have trouble, please contact the College of Design IT staff in Brooks
202-204 for help. If you have a laptop you need help with, bring it with you.
You can also send an email to design_help@ncsu.edu with
specific information about your problem.
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